If you need help with your cellphone or computer...

specializes in providing tech support and training to older adults. We assist with purchasing, using, and troubleshooting phones, computers, tablets, and other devices. Whether it’s a one-hour session with our tech advisor, help with device installation, or on-call support throughout the year, OrchardGo ensures seniors can navigate technology with ease.

Computers, cell phones, and tablets can be confusing, difficult to figure out, and even a little bit scary. We’re here to get you through all that, leaving you more confident and able to use your devices.

Did you know…

In terms of age category, the largest increases were among older Canadians, with over 8 in 10 (82.6%) seniors (those aged 65 years and older) having used the Internet in 2022.

How Can We Help?

This is how using a computer should look.

Look at Mary, she’s getting along on her laptop while enjoying some tea. Just a few hours ago, she was frustrated and near tears not knowing how to access photos of her grandchildren sent from her daughter by email.

Nothing fulfills us more than helping people like Mary make use of their technology. We can help you too, and at a reasonable price that won’t break your wallet.

Our Services

1. Laptop & Computers

We can teach you how to use your computer or laptop. We can set it up for you. We can help you with any trouble you’re having.

2. Cell Phones

Smartphones aren’t just for the younger generations! Stay in contact with family, connect with your doctors, add appointments to your calendar, and much more.

3. Tablets

Fall in love with your tablet today!

A great way to enjoy your favorite book, make the text larger and take off those glasses. Enjoy puzzles and games that are good for your brain. 

4. Other Technology

We can show you how to safely use social media like Facebook. How to make use of online banking. How to avoid the dangers on the Internet without making it complicated.

Baba listens to her favorite songs while gardening

connected

Social Connection

Technology enables seniors to stay connected with family and friends, especially when distance separates them. Video calls, messaging apps, and social media platforms allow for meaningful interactions, reducing feelings of isolation.

informaton

Access to Information

Seniors can access a wealth of information online. Whether it’s researching health conditions, reading news, or learning new skills, technology provides a gateway to knowledge and self-improvement.

help

Safety and Convenience

Cellphones offer instant access to help during emergencies, while tablets and computers allow seniors to manage tasks like online shopping, banking, and appointment scheduling. Technology enhances safety and convenience in daily life.

Easy Pricing

Visit Charge

Pays for our travel time and gas

$20/Flat Rate

Serving Your Community
  • Lake Country
  • Coldstream
  • Vernon, Lumby
  • Enderby, Armstrong
  • Salmon Arm

Service Rate

Lowest Price Around!

$20/Per Hour

We Provide
  • Teaching
  • App Installations
  • Repair
  • Customizing
  • Device Installations

Remote Support

Phone and Remote Support When Possible

$20/Per Hour

So Convenient!
  • No Visit Charge
  • Same/Next Day Service
  • Anywhere You Are
  • 8AM to 8PM
  • Visit Required for Setup

Here’s why is a game-changer for older adults:

  1. Personalized Assistance: OrchardGo understands the unique challenges seniors face when navigating devices. We patiently walk you through troubleshooting steps, ensuring you feel heard and supported.

  2. Empathy First: Unlike impersonal call centers, OrchardGo treats every inquiry with compassion. Whether it’s setting up a new tablet, troubleshooting Wi-Fi issues, or explaining app features, we take the time to address your concerns.

  3. Remote Support: Worried about privacy? Don’t be! OrchardGo provides remote assistance, securely accessing your device to resolve issues. He’s like a digital guardian angel, ensuring your tech experience is smooth.

  4. Clear Communication: OrchardGo breaks down complex tech jargon into simple terms. No more feeling overwhelmed! We patiently explain, step by step, so you can confidently use your gadgets.

  5. Safety First: OrchardGo’s tech support is scam-proof. We won’t ask for sensitive information or pressure you into unnecessary purchases. Your peace of mind matters most.

 is committed to seniors with a dedication to bridging the digital divide and empowering older adults.

Contact us now to find out more...

Every customer has their own needs when it comes to technology and the devices we use, so tell us what we can do for you and we’ll customize our service just for you!